No, this is not possible. You may inspect a product the same way you would in a physical store.

Example 1
You buy a smoke machine and fill it with fluid to test its performance.
Can I still return it?
No, once the product has been used, it cannot be returned.

How do I know if the product meets my requirements?
Carefully review the product information before purchasing. If the product does not match the specifications, we will assess the situation on a case-by-case basis.

Example 2
You buy a smoke machine, unpack it, and find out it is much larger than expected.
Can I still return it?
Yes, as long as you return it complete and in good condition.

Important
Always pack returns in proper shipping packaging. If you don’t, the product may be damaged during transport. This risk lies with the customer and may result in a reduction of the refund amount.

Of course, it may happen that the product you ordered does not meet your expectations.
You can always return your product within 30 days, without giving a reason.

Important:

• Always register your return before sending it.

• Products must be returned undamaged and in their original packaging.

• Please do not cover the product packaging with tape or stickers.

• Always ship your return in an outer box to avoid damage.

If we receive a return that does not meet the above conditions, we may still accept it, but you will receive 75% of the original purchase amount as a refund.

For full details, please carefully read our complete return policy on the Returns & Exchanges page.